Peak Roofing Co FAQ: General

Question 1

How long have you been in business?

Accepted Answer

Peak Roofing Co was founded in 1987 by James Harlow. We have been serving Springfield and surrounding communities for 39 years.

Question 2

Are you licensed and insured?

Accepted Answer

Yes. We hold Illinois Contractor License #RC-20847 and carry $2M general liability insurance and full workers' compensation coverage. We're happy to provide certificates of insurance before any work begins.

Question 3

What areas do you serve?

Accepted Answer

We serve a 35-mile radius from Springfield, including Westbrook, Chatham, Sherman, Auburn, Rochester, Riverton, Lakeview Heights, and surrounding areas in Sangamon, Morgan, Menard, Logan, and Christian counties.

Question 4

Are you GAF certified?

Accepted Answer

Yes. We are a GAF Master Elite® Certified Contractor. This certification is held by fewer than 2% of roofing contractors in the U.S. It qualifies your home for GAF's enhanced warranty programs.

Question 5

Do you offer free estimates?

Accepted Answer

Yes. Every estimate includes a free drone inspection of your roof. No ladders, no risk, no obligation.

Question 6

What makes Peak Roofing different from other contractors?

Accepted Answer

We have a licensed insurance adjuster on staff, an FAA-certified drone fleet for inspections, a 10-year workmanship warranty, and a 39-year track record. James Harlow still reviews every estimate personally.

Question 7

Do you have reviews I can read?

Accepted Answer

We have 847 reviews across Google, BBB, and Angi with an average rating of 4.9 stars. You can find our Google reviews linked from the homepage.

Question 8

What is your BBB rating?

Accepted Answer

We have maintained an A+ rating with the Better Business Bureau since 2001.

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