Privacy Policy

When you submit a booking inquiry, contact form, or email us directly, we collect the information you provide, which may include your name, email address, phone number, preferred event date, guest count, and any details about your event. We do not require you to create an account, and we do not collect payment card information through the website.

We use the information you submit to respond to booking inquiries, confirm reservations, coordinate event logistics with our staff, and communicate with you about your upcoming visit or event. We do not sell, rent, or trade your personal information to third parties.

The website currently uses only cookies that are necessary for basic functionality, such as remembering your menu state while browsing. We do not currently use third party analytics, advertising pixels, or tracking cookies. If that changes in the future, we will update this policy and our Cookie Policy in advance. See our Cookie Policy for more detail.

We keep booking inquiry information for as long as needed to fulfill your event, respond to follow-up questions, and maintain basic business records. We periodically remove inquiry information that is no longer needed for these purposes.

We may share information with staff and contractors directly involved in preparing for your event, such as party hosts or catering staff. We do not share your information with outside companies for marketing purposes.

You can ask us to correct, update, or delete the information we hold about you at any time by emailing hello@neonarcade.com. We will respond to your request within a reasonable time.

This website is intended for adults booking events on behalf of guests of all ages. We do not knowingly collect personal information directly from children under 13 through the website. Information about minors attending a private event (such as a guest count) is provided to us by the adult organizing the booking.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date. Continued use of the website after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Neon Arcade
412 Retro Row
Sacramento, CA 95814
hello@neonarcade.com