Question 1

What insurance do you accept?

Accepted Answer

We're in-network with most major PPO plans, including Delta Dental, Cigna, Aetna, MetLife, BlueCross BlueShield, and United Concordia (including TRICARE Dental). We verify your benefits before you're ever billed and file claims directly, so you don't have to chase reimbursement. Don't see your plan listed? Call us and we'll check your coverage before your visit.

Question 2

What if I don't have dental insurance?

Accepted Answer

You have two options. We accept CareCredit, a healthcare credit line with 0% interest for 12 months on qualifying treatment plans. We also run our own in-house payment plans with no third party and no hard credit check. You put $99 down and spread the rest over monthly payments for the length of your treatment.

Question 3

What should I expect at my first visit?

Accepted Answer

Book online or by phone and we'll confirm within an hour. Before you arrive, we email a secure link so you can complete your paperwork without a clipboard in the waiting room. Your first appointment includes a full exam, digital X-rays, a cleaning, and a clear, written treatment plan explained in plain language, with your insurance already applied.

Question 4

Do you see dental emergencies?

Accepted Answer

Yes. We hold emergency slots open every day we're open (Monday through Friday) for a toothache, a broken tooth, or a lost crown, and same-day appointments are usually available. Call us as soon as something happens and we'll get you in. After hours, our voicemail explains what to do until we reopen.

Question 5

What is your cancellation policy?

Accepted Answer

We ask for at least 24 hours' notice if you need to reschedule so we can offer that time to another patient. If something comes up last minute, call the office and we'll work with you.

Question 6

Do you treat children as well as adults?

Accepted Answer

Yes, we welcome the whole family. Many of our patients have been coming since childhood, and our hygienists are especially good with nervous first-timers of any age.

Question 7

How often should I come in for a checkup?

Accepted Answer

For most healthy adults, every six months. If you are managing gum disease, diabetes, or other risk factors, we may recommend every three to four months. We will recommend a schedule based on what we see.

Question 8

Are dental X-rays safe?

Accepted Answer

Yes. Our digital sensors use up to 90% less radiation than traditional film, and we use a thyroid collar and only take images when there is a clinical reason. A full set of digital X-rays exposes you to less radiation than a cross-country flight.

Question 9

What if I have not been to a dentist in years?

Accepted Answer

That is very common, and you will not get a lecture. We start with an exam, tell you what we find, and take care of the most important things first at a pace you are comfortable with.

Question 10

Do you treat children?

Accepted Answer

Yes. We see patients of all ages and keep first visits short and easy for kids. We can also show you how to help with brushing at home.

Question 11

Will veneers look fake?

Accepted Answer

Not when they are done well. We use layered porcelain that mimics the translucency of natural enamel and shape each veneer to suit your face. Most people will not be able to tell you have them.

Question 12

How long does whitening last?

Accepted Answer

In-office whitening typically lasts 1 to 3 years depending on your diet and habits. Coffee, tea, and red wine speed up staining. We send you home with custom trays so you can refresh the result whenever you like.

Question 13

Does cosmetic work damage my teeth?

Accepted Answer

We always start with the most conservative option. Whitening and bonding are non-invasive; veneers require minimal enamel reduction. We will never remove more tooth structure than the result needs.

Question 14

Can I finance a smile makeover?

Accepted Answer

Yes. Larger cosmetic cases qualify for CareCredit's 0% promotional financing and our in-house payment plans. We will give you the full written cost and monthly options up front.

Question 15

How long do dental implants last?

Accepted Answer

With good home care and regular checkups, the implant post can last a lifetime. The crown on top typically lasts 15 or more years before it may need replacement, much like any other restoration.

Question 16

Does getting an implant hurt?

Accepted Answer

Most patients report less discomfort than a tooth extraction. The placement is done under local anesthetic, and post-op soreness is usually managed with over-the-counter pain relief for a day or two.

Question 17

Am I a candidate if I have lost bone?

Accepted Answer

Often, yes. Bone grafting can rebuild a foundation strong enough to support an implant. Our 3D scan tells us exactly what is possible, and we will be honest if another option suits you better.

Question 18

How much do implants cost?

Accepted Answer

Cost depends on whether grafting is needed and how many teeth you are replacing. We provide a complete written estimate after your scan, including any insurance contribution and financing options.

Question 19

How long does Invisalign take?

Accepted Answer

Most cases take 6 to 18 months depending on how much movement is needed. Minor corrections can finish in as little as a few months. We will give you a realistic timeline after your scan.

Question 20

Is Invisalign more expensive than braces?

Accepted Answer

It is often comparable. As an Invisalign Preferred Provider, our pricing is competitive, and many dental insurance plans contribute the same orthodontic benefit they would for braces. Financing is available either way.

Question 21

Will it affect my speech?

Accepted Answer

There may be a slight lisp for the first day or two as your tongue adjusts, but it disappears quickly. Most people are speaking normally by the end of the first week.

Question 22

What happens if I lose an aligner?

Accepted Answer

Call us. Depending on where you are in the series, we will often have you move to the next set early or order a quick replacement. We keep your full treatment plan on file.

Question 23

What counts as a dental emergency?

Accepted Answer

Severe toothache, a knocked-out or cracked tooth, a lost crown or filling, swelling or signs of infection, and uncontrolled bleeding after an extraction all qualify. When in doubt, call us.

Question 24

My tooth got knocked out. What do I do?

Accepted Answer

Handle it by the crown, not the root. Gently rinse it, and if you can, place it back in the socket or keep it in milk. Then call us immediately. A tooth re-implanted within an hour has the best chance of being saved.

Question 25

Can you really see me the same day?

Accepted Answer

Usually, yes. We intentionally hold open appointment time every weekday for emergencies. Call as early as you can and we will find you a spot.

Question 26

What if I do not have insurance?

Accepted Answer

We offer CareCredit and in-house payment plans, and we will always give you the cost up front so you can make a decision without pressure.

Frequently asked questions

Insurance, cost, and getting started

Checkups, cleanings, and fillings for every age

Whitening, veneers, and bonding that look natural

A permanent fix that feels like your own tooth

Straighten your teeth without anyone noticing you're doing it

Same-day appointments available

Still have questions?